Privacy Policy
Last updated: March 2025
Company Name: FeelReel Ltd, a company registered in England and Wales
Company Number: 16453288
Company Address: 9 Perseverance Works, Kingsland Road, London, E2
Welcome to FeelReel! Your privacy means a lot to us, and we're committed to keeping your data safe and transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
If you have any questions about this policy or your data, you can contact us at coms@feelreel.io.
1. What This Policy Covers
This policy applies to your use of:
- Our website (feelreel.io)
- Any related apps or services under the FeelReel brand
By using FeelReel, you're agreeing to the practices described in this Privacy Policy.
2. The Information We Collect
When you use FeelReel, we collect the following types of information:
🧑💻 Information You Provide Directly
- Account Info – When you sign up, we collect your email and full name. You can register using your email or via Google authorisation (OAuth). If you choose to sign up through Google, we receive your name and email from your Google account (with your permission).
- User Content – You can write Notes (reviews/comments), create collections, and submit emotons or hints about movies and TV shows. This content is associated with your account.
📊 Automatically Collected Info
- Cookies – We use cookies to understand how you interact with FeelReel and to improve your experience.
- Analytics – We use Google Analytics to understand usage patterns and improve our product.
- Log data – This includes your browser type, device info, IP address, pages visited, and timestamps.
3. How We Use Your Information
We use your information to:
- Provide and Improve the Service – Deliver FeelReel's features and functionality, and continuously improve them based on how users engage.
- Personalise Your Experience – Tailor content (like movie/TV recommendations or emotons) to your interests.
- Communicate with You – Send you essential account or service updates (for example, confirming your registration, or notifying you of important changes). We might also respond to you if you contact us.
- Maintain Safety and Reliability – Monitor for and prevent fraud, abuse, or other activities that could harm the security of FeelReel or our users.
- Analytics and Usage Understanding – Analyse aggregate usage data (via Google Analytics and our logs) to understand how users engage with our service and to make improvements.
We do not:
- Sell your data
- Show ads
- Use any form of remarketing or interest-based advertising
4. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases to process your data:
- Consent – When you accept cookies or sign up
- Contract – To provide services you've signed up for
- Legitimate interest – To run and improve our services (e.g., analytics)
5. User-Generated Content
Anything you post – like Notes, collections, emotones, or hints – will be visible to other users unless you change your settings (if/when available). Please be mindful of what you share.
6. Cookies & Analytics
We use cookies to:
- Keep you signed in
- Understand how people use FeelReel
- Improve your experience
You can manage cookie preferences via our cookie consent banner when you first visit FeelReel.
We currently use:
- Google Analytics – to track and understand aggregated user activity
We plan to use a cookie consent manager to help you control what cookies you accept or reject.
7. Data Storage & Transfers
- All your data is stored securely on Google Cloud Platform servers in the UK.
- We currently do not use any third-party services beyond Google Cloud and Google Analytics.
We take steps to ensure your information is stored and handled securely, including encryption and access control.
8. How Long We Keep Your Info
We keep your information only for as long as necessary:
- For the purposes outlined in this policy
- As required by law
- Or until you ask us to delete it
You can request account deletion at any time by emailing us at hello@feelreel.io.
9. Your Rights
You have rights under UK GDPR, including:
- Access your data
- Correct or update your data
- Delete your account and data
- Withdraw consent (where applicable)
- Export your data
- Object to processing
To make a request, just contact us at coms@feelreel.io. We'll respond within one month.
10. Age Restrictions
FeelReel is designed for people aged 18 and over. We do not knowingly collect data from anyone under 18.
11. Changes to This Policy
We may update this Privacy Policy occasionally. If we make major changes, we'll do our best to let you know. The most current version will always be available at feelreel.io/privacy.
12. Contact Us
Questions? Concerns? Reach out anytime:
Email: coms@feelreel.io
Thanks for trusting us with your data 💛
